Shipping policy

Free Worldwide Shipping

We offer free standard shipping on all orders worldwide — no minimum order required.

Processing Time

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays are processed the next business day.

Delivery Times

Standard shipping: 7–14 business days Express shipping: 3–7 business days (available at checkout)

Delivery times are estimates and may vary depending on your location, customs processing, and carrier delays. We are not responsible for delays outside our control.

Order Tracking

All orders include tracking. Once your order has shipped, you will receive a confirmation email with your tracking number. You can use this to follow your package at any time.

Customs & Import Duties

International orders may be subject to customs fees or import duties depending on your country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Lost or Delayed Orders

If your order has not arrived within 20 business days, please contact us at backforge.health@gmail.com and we will investigate and resolve the issue promptly.